DISPATCH & DELIVERY

All pieces are carefully and securely packaged, tissue-wrapped, in matt black branded boxes or dainty silk muslin bags suitable for gifting and storage. They are accompanied by a business card/postcard, a complimentary protective non-tarnish tab for sterling silver items, and a separate receipt (which can also be emailed on request).

These are all enclosed in bubble-wrap and strong jiffy bags for their journey from me to you via Royal Mail. Please be aware that jiffies may be on their second or third trip as I aim to always re-use and recycle any disposable materials that my business utilises.

Items available from stock are dispatched within 48 hours, and made to order (MTO) items are generally dispatched within 7 days. I will contact you if more time might be required for MTO items. Schedules for commissioned or bespoke pieces vary and will be agreed in advance.

My prices listed here include first class, signed-for UK postage and packaging costs, and where multiple items are purchased, and can be dispatched in a single package, I refund postage savings. For rest of the world postage costs, please contact me. Etsy has fixed postage prices so you may see a slight difference in item-pricing there. Generally, it is better value to purchase from me direct.